Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

In a fast-changing modern world, higher education institutions take pride in values and visions that...

To learn more about the impact of shifting consumer behaviors, PayPal partnered with AdWeek to better...

The modern business landscape requires a new focus on climate responsibilities. 2020 and 2021 will be...

All business processes rely on agreements — whether those are agreements between business units, clients,...

CULTflicks is a niche video streaming entertainment company that offers the unique experience of specialized...

Over the last two years alone, insider security incidents have jumped 47%, with the average cost per...

What digital maturity exists in finance in EMEA organisations? Is there finance-IT alignment? We set...

All email, cloud, and compliance solutions are not created equal. As organisations make the move to Microsoft...

Our digital world is generating a massive explosion of data coming from multiple communication channels....

Rethinking planning for a more competitive world. After a year of unprecedented change, it's even more...

Businesses today must keep pace with unprecedented change. Some can react quickly, while others struggle....

Did you know the average annual cost for insider threats is now $11.45M, according to Ponemon Institute?...

Planning and budgeting are vital to smart, fact-based business decision-making, but many finance teams...