From ordering takeout on an app to joining video calls, the way your customers work and play is constantly...

Healthcare has a customer experience problem, and it's impacting both care quality and the bottom line. With...

Digital Transformation is the process by which enterprises adapt to or drive disruptive changes in their...

Merchants constantly update their e-commerce websites to attract more visitors and drive purchases, but...

Recent research from the Association of International Certified Professional Accountants and Oracle shows...

Service Performance Insight (SPI), LLC is a global research, consulting and training organization dedicated...

The world is changing faster than ever, but new opportunities mean that now is the time for your business...

A recent engineering.com survey of product design professionals shows that while digital transformation...

Accounts Payable (AP) teams are under more pressure than ever before. The business expects them to process...

Locating all agile team members in the same room has become a well-intended but quaint myth. Instead,...

Today's CFOs have diversified their responsibilities, embracing non-traditional skills, implementing...

Whether they result in fraudulent wire transfers, misdirected payments, diverted payrolls, supply-chain...