In heel Europa is de honger van consumenten naar digitale diensten onverzadigbaar. Hoe kunnen financiële...

Service Performance Insight (SPI), LLC is a global research, consulting and training organization dedicated...

Machine learning is evolving faster than ever – AI and analytics can give you the capabilities to become...

IT teams need to communicate important messages across their organization – from scheduled maintenance...

93% of millennials said that technology was important to them when choosing an employer. If you're in...

IDC MarketScape named Oracle a Leader in the IDC MarketScape: Worldwide Cloud Enterprise Performance...

In a survey from ISG, 68% of respondents said they are combining ERP and HR systems into a single solution....

What can and should professional services organizations do now to build a bridge to a new future after...

Get customers banking on you with seamless collaboration. The importance of working seamlessly with people...

A guide to attracting, managing, and activating top talent. Absence management might seem like a straightforward...

More than 90% of cyberattacks start with email. But as organisations continue to shift their systems...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...

Of all the challenges impacting the business travel sector perhaps none is more important than the industry's...