Benutting: de make or break metriek voor dienstverlenende organisaties
Effectief gebruik van middelen voor professionele dienstverlenende organisaties (PSO's) is van essentieel belang. Omdat het de prestaties op alle gebieden stimuleert - van facturering tot inkomsten en winstgevendheid. Maar nog belangrijker is dat een toename van 15% in het gebruik van middelen - mits goed beheerd - meer oplevert dan alleen uw nettoresultaat. Het zal ook een enorm positief effect hebben op de betrokkenheid, het welzijn en de loyaliteit van uw mensen.
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